Privacy

Privacy policy

The short version: Stripe collects your checkout email for billing and receipts; Trust Cue records it as an unverified recovery address and stores your ratings history. We never touch your private X session, never post for you, and let you export or delete everything yourself.

What we store

Your checkout email — collected by Stripe for billing and recorded by Trust Cue as an unverified recovery address. To restore access on another browser, you must prove control of that mailbox with a one-time code. The email alone is never accepted as a credential.
Checkout intent — the chosen product, requested X handle, payment state, and an opaque installation binding. The one-time claim secret stays inside the extension and is stored only as a hash on our server.
Your ratings history and balance — which accounts you've rated, your remaining ratings, and your purchase records.
On your device — the extension keeps your sign-in session, settings, theme, and your recently opened ratings ("My reads") in Chrome's extension storage, so the panel can re-open a saved rating without a network request.

What we never read or do

We never access your private X session, your DMs, or anything behind your login. Ratings are built only from the rated account's public posts.
We never post, like, follow, or act as you — on X or anywhere else.
We never sell your data, and we run no third-party advertising or tracking SDKs.

Payments

Card details and the checkout email go directly to our PCI-compliant payment processor over their own secure checkout — Trust Cue never sees or stores your card number. We keep the email and purchase records needed to maintain your subscription, ratings balance, recovery, and history.

Usage stats

This website collects anonymous usage stats with no cookies — nothing persists after you close the tab. Inside the extension, we measure product events (like "a rating was completed") against your account to understand what's working; we do not capture the content you read, the handles you look at in analytics events, or anything you type.

Export and delete — self-serve

From the extension's settings you can export everything we hold about you, or delete your account outright. Deletion removes your account, ratings history, and billing records; it takes effect immediately and is not reversible.

Questions

Email [email protected] — a person reads it. If this policy ever changes, the change is published here first.